Citrix XenMobile with Apple Volume Purchase Program (VPP)

by ⋅ 1 Comment

To simplify paid content (Apps / Books) Apple introduced the Volume Purchase Program (VPP), which makes it very easy to centrally purchase and distribute content for employees. The Volume Purchase Program was available in America for some time now, but recently Apple added several additional countries, including the Netherlands. For a complete list of supported countries take a look at the VPP Site ! Once enrolled for the Apple Volume Purchase Program you need to configure the Citrix XenMobile Device Manager for VPP. In this article I’ll go into the Citrix XenMobile Device Manager configuration in combination with the Apple Volume Purchase Program (VPP).

VPP Company Token

Start to sign in to the Apple Purchase Program site and select “Account Summary”, to open the detailed account information and display the “Managed Distribution” section.

VPP-Account

Within the account summary page scroll to the section “Managed Distribution” and select Download Token to retrieve your VPP token:

VPP-Token

Read More →

How to Recover files and folders in Citrix ShareFile (Customer Managed StorageZone)

by ⋅ 2 Comments

ShareFile consist out of two different storage location, the Citrix Managed and the Customer Managed. The first one, the Citrix Managed storage location is hosted by Citrix in their public cloud. The second one, the Customer Managed storage location is hosted by the customer in his own datacenter. In this article I’ll go into the backup and restore procedures for the Customer Managed StorageZone.

Recycle Bin / Retention

Before I’ll go into the backup and restore process, let me clarify how ShareFile processes deleted files and folder. Every file being uploaded to ShareFile is registered in the ShareFile Metadata. In case of a customer managed StorageZone, the ShareFile cloud only contains the metadata, but not the actual files. These files are stored within your datacenter. When a file or folder is deleted from ShareFile it will be kept in the recycle bin for 7 days, within these 7 days its very easy to recover files. After 7 days the deleted files and folder are purged from the recycle bin and permanently deleted from the persistent storage folder. Unfortunately the 7 days recycle bin retention time cannot be changed, it’s hard coded.

The 7 Days Recycle Bin retention time is hardcoded at this time

Read More →