Citrix ShareFile Files can be hosted in the Citrix Managed cloud, or a Customer Managed Cloud. For a Customer Managed Cloud a StorageZone Controller needs to be placed within the boundaries of your own datacenter. Up to and including StorageZone Controller version 2.2, Citrix Sharefile stored all the files within one single folder. In very large environments this could lead to some challenges due to the large amount of files within one single folder. Some time ago I wrote a blog “Citrix ShareFile : Lessons learned in real life“, in which I discussed the maximum number of files supported by the storage array.

Up to and including StorageZone Controller 2.2 all zone files were stores in a single folder.

Recently Citrix ShareFile released a new StorageZone Controller version 2.3, which contains some interesting new features:

  • More files per zone
  • File upload latency testing

With this new release, according to the eDocs StorageZone Controller version 2.3 is able to handle more files per zone. Unfortunately the documentation about this new feature is limited. Let me start to explain how ShareFile accomplished this, how to enable and configure this new feature.

By default the feature to support more files per zone is switched off. To enable this new feature you need to update a registry key on all StorageZone Controllers in your zone.

[HKEY_LOCAL_MACHINESOFTWAREWow6432NodeCitrixStorageCenter]
"PathSelection"="1"

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While setting up the first ShareFile StorageZone Controller you need to enter a Passphrase. The Passphrase will be used to protect your file encryption key (SCKeys.txt) which is located in the CIFS root folder. Without the Passphrase you won’t be able to add additional StorageZone Controllers, reinstall or recover the current StorageZone or create configuration backups. A running StorageZone controller will still work fine, but you can’t make any changes. I can’t stress out the importance of this passphrase!

Be sure to archive the ShareFile Passphrase and encryption key (SCKeys.txt) in a secure location 🙂 !

Of course you will archive the ShareFile Passphrase and encryption key (SCKeys.txt) in a secure location, but in case the ShareFile Passphrase gets lost Citrix won’t be able to help. According to the eDocs and ShareFile support the Storage Zone should be considered as lost.

Citrix support won’t be able to recover your Passphrase!

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